TERMS & CONDITIONS

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.

The terms "we" and "us" refer to petsGOnuts e-business Sense Private Limited and its affiliates, and "you" refers to the customer dealing with us directly through www.petsGOnuts.in ("this website"), or indirectly through any of our affiliates through whom we provide services. These terms describe the terms and conditions applicable to your access and use of this website. We reserve the right to change these terms, conditions, and notices and you agree to accept and be bound by the terms, conditions, and notices that are in effect at the time of your use of our website and facilities.

This document is an electronic record under the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published and shall be construed in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries  guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.petsgonuts.com

Account Terms

By registering with the petsGOnuts.com you can access or view the prices, product inventories, your account details and submit purchase orders electronically. You are responsible for using the website in a private and secure manner. We will not be liable for any damage or loss caused by any unauthorized account resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.

Acceptable Use

You shall not do any of the following or permit any other third parties to do any of the following:

(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic or profane information of any kind, including, without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;

(b) Post or transmit any information or software that the sender is aware contains a virus, worm or other harmful components;

(c) Upload, post, publish, transmit, reproduce or distribute in any way, information, software or other material which is protected by copyright or other proprietary rights, without obtaining the permission of the copyright owner or right holder;

(d) Account sharing, including, without limitation, letting third parties use your account and password.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users;  infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.petsgonuts.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with www.petsgonuts.in you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.petsgonuts.in retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.petsgonuts.com or may in some cases be a third party.

Where a contract is made with a third party www.petsgonuts.in is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled and the amount will be refunded.

Order Acceptance and Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged.

Variation

www.petsgonuts.com  shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.petsgonuts.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.petsgonuts.in and its licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Warranties

The material displayed on this Website is provided without any guarantees,  conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.petsgonuts.in and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties and other terms

Limitation of Liability

We shall make every commercially reasonable effort to ensure this website contains accurate and correct information. However, we do not warrant the validity, quality, and pricing of the products and services offered at this website. You may view our Disclaimer Policy by clicking here.

 

Indemnity

You hereby indemnify us and shall continue to keep us indemnified including any of our officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

(a) your breach of these terms of use;
(b) your violation of any law or the rights of a third party; or
(c) your use of this website.


Privacy Policy

By agreeing to these terms, you agree that we may use your information as described in our Privacy Policy. You may view our Privacy Policy by clicking here.


Copyright

All content on this website is Copyright of petsGOnuts e-business Sense Private Limited. Except for your information, you may not modify, reproduce or distribute the content, design or layout of this website or individual sections of the content, design or layout of this website without our express written permission.

Security

What information do we collect?
When you apply online for our service or provide information to us on our website, you provide personal and financial information that is necessary for us to process your application or payments. This information is sent in a "secure session" established with Secure Sockets Layer (SSL) technology. SSL protects information that is sent over the Internet between your computer and payumoney (our payment gateway) by encrypting it and thus prevents misuse and risk of charge backs.

128 bit Secure:
All your transactions are secured with 128 bit SSL encryption and two-factor authentication. Payumoney applies 100+ risk rules for each payment so you can focus on your business and rely on us for data security.

Verified by Visa & Master Card Secure Code:
Our payment gateway from payumoney is one of the few companies in the world to implement the new Verified by Visa and MasterCard Secure Code protocols which are expected to reduce chargeback level by as much as 90%

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